Refund Policy | GastroGlow
At GastroGlow, we want you to feel confident shopping with us. If there's a problem with your order, we're here to help.
Refund Eligibility
Due to the nature of health and wellness products, opened or used supplements cannot be returned for a refund for safety and quality reasons.
If your order arrives damaged, defective, or incorrect, please contact our support team so we can review your situation.
Damaged or Incorrect Orders
Please contact us within 7 days of delivery.
Include:
• Your order number.
• A description of the issue.
• Photos of the product and packaging, if applicable.
Email:
Refund Review
Our team will carefully review your request and determine the best solution.
Depending on the circumstances, we may offer:
• A replacement product.
• A refund when appropriate.
• Additional customer support.
Order Cancellations
If you need to cancel or modify your order, please contact us as soon as possible.
Once an order has been processed for shipment, we may be unable to make changes.
Incorrect Shipping Information
Please double-check your shipping address before completing your purchase.
If an incorrect address is provided, contact us immediately. We'll do our best to assist before your order ships.
Questions?
We're here to help.
Email:
Thank you for choosing GastroGlow to support your daily wellness journey.
💛 Feel lighter.
🌸 Feel balanced.
✨ Feel like yourself.
💛 The GastroGlow Team